We'd love to hear from you
Contact Us
Questions about planning your next trip? Need help with an itinerary or your credits? We're here to help.
Send us a Message
Get in Touch
We're always excited to hear from fellow travelers! Whether you need help planning your next trip or have feedback about our platform, don't hesitate to reach out.
Email Us
support@journify.com
We typically respond within 24 hours
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
All times in EST
FAQ
Quick Answers
Before reaching out, check if your question is answered below
How quickly do you respond to inquiries?
We typically respond to all inquiries within 24 hours during business days.
What's the best way to reach you?
Email us at support@journify.com and we'll get back to you within 24 hours.
Can you help me find a saved trip plan?
Of course! All your generated itineraries live under My Plans. For urgent matters, mark your email as 'URGENT' in the subject line.
How do credits work?
Each complete trip itinerary costs 100 credits, and credits never expire. You can top up anytime from the Credits page.